Privacy Policy
THE METER s.r.l.
Disclosure pursuant to Art. 13 Reg. EU no. 679/2016
THE METER s.r.l. with registered office at Salita di San Matteo 19-16123, Genoa, in the person of the Legal Representative as Data Controller (hereinafter also ” Data Controller ”), which, pursuant to Art. 13 of Reg. EU no. 679/2016 (hereinafter ” GDPR ”), needs to proceed to inform you about the policy regarding the processing of personal data (hereinafter ” Informative ”), in compliance with the regulations in force and as better specified below.
1. INTRODUCTION
THE METER s.r.l. is committed to protecting your privacy. When you visit or use our Web sites www.themeter.it / www.themetr.it or The Meter Apps, we collect and process your personal data. This Website Privacy Policy provides information regarding the collection and processing of personal data in the context of our websites and apps, to the extent that such processing falls within the territorial scope of the European Data Protection Regulation (Regulation 2016/679, GDPR) as explained in more detail below.
Please read this Website Privacy Policy carefully before using our websites or apps (for example, submitting forms or downloading our products).
THE METER s.r.l. reserves the right to change this website privacy policy. If we make any significant changes to this Web Site Privacy Policy, we will actively notify you about them on our Web site or by e-mail before the change takes effect. You can always consult our Web site for the most recent version of this Web site Privacy Policy.
2. STRUCTURE
Our Website Privacy Policy is structured as follows:
- introduction
- structure
- data controller
- ways to collect your data
- types of personal data we collect
- purpose of processing and legal basis
- data retention
- sharing / dissemination of personal data
- place of storage and processing of personal data
- rights
- personal data protection
3. DATA CONTROLLER
The data controller for our website is THE METER s.r.l., Salita di San Matteo 19-16123, Genoa, Italy. If you have any questions or concerns about data protection, please contact us by e-mail contact@themeter.it or by phone +39 010 2473385.
4. WAYS OF COLLECTING YOUR DATA
Depending on how you interact with us, we collect and process different types of personal data in different ways. THE METER s.r.l. collects and processes your data in the following cases:
- subscription to our Newsletter;
- information or demo requests;
- information or quote requests;
- Compilation of web site purchase forms;
- Compiling forms for (free) software downloads;
- If you provide survey and scan results;
- If you provide feedback;
- If you create a user forum account;
- If you report technical problems.
5 TYPES OF PERSONAL DATA WE COLLECT
Depending on how you interact with us and our Websites or Apps, we process different types of personal data in different ways. In general, if you visit our Web site, most data will be processed only when you actively send it to us (for example, if you use our Web forms to download software or if you subscribe to our newsletter).
Specifically, we collect the following types of personal data:
| Action | Name | E-mail address | State (and province) | Company | Phone | More |
| Subscription to our Newsletter | x | x | x | x | x | |
| Information or demo requests | x | x | x | x | x | |
| Information or quote requests | x | x | x | x | x | |
| Filling out forms for website purchases. | x | x | x | x | x | |
| Filling out forms for (free) software downloads | Names, notes | |||||
| If you provide survey and scan results. | Floor plans and sections | |||||
| If you provide feedback | x | x | x | x | x | |
| If you create an account for the user forum. | x | x | x | x | x | |
| If you report technical problems | x | x | x | x | x |
6. PURPOSE OF PROCESSING AND LEGAL BASIS
| Action | Purpose | Legal Basis |
| Subscribe to our newsletter | Sending direct marketing communications to inform you of updates, new products, promotions, or special offers | Upon approval |
| Information or demo requests | Provide a free demo of our software products | Necessary for the execution of the contract. If you do not provide us with your personal information, we cannot provide you with the requested free demo of our software products. |
| Information or quote requests | Provide a local quote for our software products | Necessary for the execution of the contract. If you do not provide us with your personal information, we cannot provide you with the requested free demo of our software products. |
| Filling out forms for website purchases. | Provide our software products and hardware devices | Necessary for the execution of the contract. If you do not provide us with your personal information, we cannot provide you with the requested free demo of our software products. |
| Filling out forms for (free) software downloads | Providing our software products | Necessary for the execution of the contract. If you do not provide us with your personal information, we cannot provide you with the requested free demo of our software products. |
| If you provide survey and scan results. | Provide customers with our cloud software products, information sharing | Necessary for the execution of the contract. |
| If you provide feedback | Maintenance and development of our software products | Necessary for the purposes of THE METER s.r.l.’s legitimate interests, namely, to improve our services and software products, and to assess the quality of our services and software products |
| If you create an account for the user forum. | Provide customers with our services and be able to communicate with them | Necessary for the purposes of THE METER s.r.l.’s legitimate interests, namely being able to communicate with our customers. |
| If you report technical problems | Maintenance and development of our software products Customer Service |
Necessary for the purposes the legitimate interests of THE METER s.r.l., namely being able to dialogue with our customers. |
7. DATA RETENTION
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected as set forth in Section 6, including for the purpose of fulfilling any legal, accounting, or reporting requirements.
In general terms, this means that we will retain your personal information for the duration of your relationship with us and for the duration of any applicable statute of limitations period for claims that may be filed against us later. We will remove your personal information if it is no longer needed for the purposes in Section 6.
More specifically, we retain your personal information for the duration of our relationship with you and up to two (2) years thereafter.
In some circumstances we may anonymize your personal information so that it can no longer be associated with you, in which case we may use that information without further notice.
8. SHARING / DISSEMINATION OF PERSONAL DATA
We treat your personal information collected through sites and apps with care and confidentiality. We do not share, sell, rent or exchange your personal information with third parties for promotional purposes. Below we have included a list of recipients of personal data.
Group Company: THE METER s.r.l. is a global company. We share your personal information with other companies in THE METER s.r.l. Group for business purposes.
Local dealers: we share your personal information with our local dealers if you send a quote request or local demo, so they can
- Provide you with technical support;
- Or to provide local support.
New owner or merger partner: if we sell or divest our business or part of our business and your personal information relates to that sold or divested part of our business, or if we merge with another business, we may share your personal information with the respectively the new business owner or our merger partner.
Government agencies: if we are legally required to do so, we share the data we collect with law enforcement and other government agencies.
9. PLACE OF STORAGE AND PROCESSING OF PERSONAL DATA
We store your data in our databases in EU member states.
We may (further) transfer your personal data to our group companies in Europe and the United States of America and to our local dealers.
10. YOUR RIGHTS.
You have the right of access, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, and the right to object. Please note that most of these rights are not absolute and subject to exemptions by law. Below we set out your rights in more detail and provide information on how you can exercise those rights. We respond to your request within one month, but we have the right to extend this period by two months. If we extend the response period, we will notify you within one month of your request.
| Your rights | How to proceed |
| We need your consent for some of the ways we use your personal information, such as for marketing | You can send your request by e-mail to contact@themeter.it. If you are subscribed to our email newsletter, we will also give you the option to opt out via a link in each newsletter |
| You can ask us to confirm whether we are processing your personal data | You can send your request by e-mail to contact@themeter.it |
| You can ask for access to your personal information. Please note that to protect your privacy and maintain security, THE METER s.r.l. will verify your identity before granting you access to information | You can send your request by e-mail to contact@themeter.it |
| You can ask us to delete some of your personal information. You have the right to be forgotten and can request that our systems stop using your personal information | You can send your request by e-mail to contact@themeter.it |
| You can ask us to restrict how we use your information | You can send your request by e-mail to contact@themeter.it |
| You can ask us to help you transfer some of your personal information to other companies. To help you with this you have the right to request that we provide your personal data in an easily readable format to another company | You can send your request by e-mail to contact@themeter.it |
| You can ask us to stop using your personal information, but only in certain cases | You can send your request by e-mail to contact@themeter.it |
| You can request us to stop processing your personal data for direct marketing purposes | You can send your request by e-mail to contact@themeter.it |
| You have the right to file a complaint with the relevant supervisory authority | You can contact the supervisory authority in the EU member state of your habitual residence, place of work or the supervisory authority in the EU member state where an alleged breach of applicable data protection legislation has occurred. |
11. PROTECTION OF YOUR PERSONAL DATA
THE METER s.r.l. has taken appropriate technical and organizational measures to protect your personal data from accidental, illegal or unauthorized destruction, loss, alteration, modification, access, disclosure or use. Such measures include:
- access to your personal data is limited to those people who need access to your personal data (e.g. Technical Team THE METER s.r.l.);
- Access to your personal information is recorded and monitored at regular intervals;
- backups of personal data are often made to prevent data loss.
